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Reports & Publications

The Rapid has established measurable performance goals and we report to the public regularly on how well we are meeting them. View our most recent Ridership & Productivity Reports for daily averages and total ridership numbers. The Rapid Report Card measures the quality of our service and our cost efficiency.

Ridership & Productivity Reports

Fiscal Year 2017

August 2017 Ridership and Productivity Report

August 2017 compared to June 2016

Total Ridership by Category

  • Routes 1 - 44 ridership (588,3710) decreased 4.5% (-27,713)

  • Contracted/Specialized Service ridership (134,448) increased 5.5% (-7,061)

  • Demand-Response ridership (29,855) decrease 3.1% (-957)

  • Total Ridership (752,673) decreased 2.8% (-21,609)

Daily Averages

  • Average Weekday total ridership (28,258) decreased 4.5% (-924)

  • Average Weekday evening ridership (4,452) decreased 12.5% (-635)

  • Average Saturday ridership (12,517) increased 3.8% (457)

  • Average Sunday ridership (5,702) decreased 5.1% (-309)

August 2017 Fixed Ridership and Productivity Report (3 MB, PDF)

August 2017 ParatransitRidership and Productivity Report (797 KB, PDF)

July 2017 Fixed Ridership and Productivity Report (3 MB, PDF)

July 2017 ParatransitRidership and Productivity Report (762 KB, PDF)

June 2017 Fixed Ridership and Productivity Report (3 MB, PDF)

June 2017 Paratransit Ridership and Productivity Report (784 KB, PDF)

May 2017 Fixed Ridership and Productivity Report (3 MB, PDF)

May 2017 Paratransit Ridership and Productivity Report (777 KB, PDF)

April 2017 Fixed Ridership and Productivity Report (3 MB, PDF)

April 2017 Paratransit Ridership and Productivity Report (771 KB, PDF)

March 2017 Fixed Ridership and Productivity Report (3 MB, PDF)

March 2017 Paratransit Ridership and Productivity Report (772 KB, PDF)

February2017 Fixed Ridership and Productivity Report (3 MB, PDF)

February 2017 Paratransit Ridership and Productivity Report (819 KB, PDF)

January 2017 Fixed Ridership and Productivity Report (3 MB, PDF)

January 2017 Paratransit Ridership and Productivity Report (789 KB, PDF)

December 2016 Fixed Ridership and Productivity Report (3 MB, PDF)

December 2016 Paratransit Ridership and Productivity Report (784 KB, PDF)

November 2016 Fixed Ridership and Productivity Report (3 MB, PDF)

November 2016 Paratransit Ridership and Productivity Report (777 KB, PDF)

October 2016 Fixed Ridership and Productivity Report (3 MB, PDF)

October 2016 Paratransit Ridership and Productivity Report (783 KB, PDF)

Fiscal Year 2016

August 2016 Fixed Ridership and Productivity Report (3 MB, PDF)

August 2016 Paratransit Ridership and Productivity Report (330 KB, PDF)

July 2016  Fixed Ridership and Productivity Report (3 MB, PDF)

July 2016 Paratransit Ridership and Productivity Report (311 KB, PDF)

June 2016 Fixed Ridership and Productivity Report (416 KB, PDF)

June 2016 Paratransit Ridership and Productivity Report (43 KB, PDF)

May 2016 Fixed Ridership and Productivity Report (387 KB, PDF)

May 2016 Paratransit Ridership and Productivity Report (46 KB, PDF)

April 2016 Fixed Ridership and Productivity Report (369 KB, PDF)

April 2016 Paratransit Ridership and Productivity Report (44 KB, PDF)

March 2016 Fixed Ridership and Productivity Report (379 KB, PDF)

March 2016 Paratransit Ridership and Productivity Report (43 KB, PDF)

February 2016 Fixed Ridership and Productivity Report (427 KB, PDF)

February 2016 Paratransit Ridership and Productivity Report (43 KB, PDF)

January 2016 Fixed Ridership and Productivity Report (378 KB, PDF)

January 2016 Paratransit Ridership and Productivity Report (378 KB, PDF)

December 2015 Fixed Route Ridership and Productivity Report (361 KB, PDF)

December 2015 Paratransit Ridership and Productivity Report (43 KB, PDF)

November 2015 Fixed Route Ridership and Productivity Report (349 KB, PDF)

November 2015 Paratransit Ridership and Productivity Report (40 KB, PDF)

October 2015 Fixed Route Ridership and Productivity Report (354 KB, PDF)

October 2015 Paratransit Ridership and Productivity Report (39 KB, PDF)


The Rapid Report Card

FY 2017 Third Quarter Report Card

Productivity – Fixed-route ridership in this quarter (1,877,384) decreased 3.4% (-65,8882) compared to the same quarter of FY 2016. 

Preventable Accidents – There were 1.45 preventable accidents per 100,000 revenue miles in this quarter. This is 0.05 below the standard of 1.50 preventable accidents per 100,000 revenue miles.

On-Time Performance  Fixed-route buses are 83.8% on time in this quarter. This is 0.8% below the minimum on-time performance standard of 83.0%.

Cost Effectiveness – Cost per passenger was $3.51 in this quarter. This is $0.303 below the standard of $3.54. In addition, there were 1.69 passengers per revenue mile this quarter. This is 0.11 below the standard of 1.80 passengers per revenue mile.

FY 2017 Third Quarter Report Card (1 MB, PDF)