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Reports & Publications

The Rapid has established measurable performance goals and we report to the public regularly on how well we are meeting them. View our most recent Ridership & Productivity Reports for daily averages and total ridership numbers. The Rapid Report Card measures the quality of our service and our cost efficiency.

Ridership & Productivity Reports

Fiscal Year 2017

The Rapid Report Card

FY 2019 First Quarter Report Card

Productivity – Fixed-route ridership in this quarter (1,899,365) increased by 1.7% (32,551) compared to the same quarter of FY 2018. 

Preventable Accidents – There were 1.27 preventable accidents per 100,000 revenue miles in this quarter. This is 0.23 below the standard of 1.50 preventable accidents per 100,000 revenue miles.

On-Time Performance  Fixed-route buses are 85.9% on time in this quarter. This is 2.9% above the minimum on-time performance standard of 83.0%.

Cost Effectiveness – Cost per passenger was $3.78 in this quarter. This is $0.50 above the standard of $3.28. In addition, there were 1.88 passengers per revenue mile this quarter. This is 0.11 below the standard of 1.99 passengers per revenue mile.

FY 2019 First Quarter Report Card (1 MB, PDF)