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Reports & Publications

The Rapid has established measurable performance goals and we report to the public regularly on how well we are meeting them. View our most recent Ridership & Productivity Reports for daily averages and total ridership numbers. The Rapid Report Card measures the quality of our service and our cost efficiency.

Ridership & Productivity Reports

Fiscal Year 2018

March 2018 Ridership and Productivity Report

March 2017 compared to January 2018

Total Ridership by Category

  • Routes 1 - 44 ridership (660,952) decreased 6.1% (-42,886)

  • Contracted/Specialized Service ridership (262,218) decreased 16% (-49,793)

  • Demand-Response ridership (31,432) decreased 4.6% (-1,517)

  • Total Ridership (954,602) decreased 9.0% (-94,196)

Daily Averages

  • Average Weekday total ridership (37,963) decreased 6.1% (-2,882)

  • Average Weekday evening ridership (4,656) decreased 12.0% (-638)

  • Average Saturday ridership (12,844) decreased 3.0% (-402)

  • Average Sunday ridership (5,943) increased 1.4% (81)

March 2018 Fixed Route Ridership and Productivity Report (3 MB, PDF)

March  2018 Paratransit Ridership Report (763 KB, PDF)

February 2018 Fixed Route Ridership and Productivity Report (3 MB, PDF)

February 2018 Paratransit Ridership Report (767 KB, PDF)

January 2018 Fixed Route Ridership and Productivity Report (3 MB, PDF)

January 2018 Paratransit Ridership Report (761 KB, PDF)

December 2017 Fixed Route Ridership and Productivity Report (3 MB, PDF)

December 2017 Paratransit Ridership Report (755 KB, PDF)

November 2017 Fixed Route Ridership and Productivity Report (2 MB, PDF)

November 2017 Paratransit Ridership Report (740 KB, PDF)

October 2017 Fixed Route Ridership and Productivity Report (2 MB, PDF)

October 2017 Paratransit Ridership Report (760 KB, PDF)

Fiscal Year 2017


The Rapid Report Card

FY 2018 Second Quarter Report Card

Productivity – Fixed-route ridership in this quarter (1,872,345) decreased 6.7% (-135,373) compared to the same quarter of FY 2017. 

Preventable Accidents – There were 1.03 preventable accidents per 100,000 revenue miles in this quarter. This is 0.47 below the standard of 1.50 preventable accidents per 100,000 revenue miles.

On-Time Performance  Fixed-route buses are 87.5% on time in this quarter. This is 4.5% above the minimum on-time performance standard of 83.0%.

Cost Effectiveness – Cost per passenger was $3.57 in this quarter. This is $0.10 above the standard of $3.54. In addition, there were 1.69 passengers per revenue mile this quarter. This is 0.03 below the standard of 1.72 passengers per revenue mile.

FY 2018 Second Quarter Report Card (1 MB, PDF)