In order to qualify for reduced fare on our fixed-route system, one must be age 65 or older, or have a current qualifying disability. All applicants not in The Rapid database must complete and submit a reduced fare application or visit Rapid Central Station.
Reduced Fare Verification
You will need to have your reduced fare application verified to qualify. Reduced fare applications can be verified by any one of the following professionals: medical or clinic staff member, licensed social worker, vocational specialist (for example, Michigan Rehabilitation Services, Goodwill, Hope Network), school staff member, social worker, teacher or paraprofessional, counselor, therapist, veterans’ organization, or community support agency such as Pine Rest, Thresholds, Touchstone Innovare, Arbor Circle, or MOKA Disability Advocates of Kent County. Your application can also be verified using your Social Security Insurance benefit determination paperwork.
Reduced Fare Eligibility
A determination letter will be mailed to you within five to seven business days (weekdays).
Use of reduced fare cards requires proof of disability or age 65+. The valid ID for persons with disabilities is a Rapid-issued photo ID card. The Rapid honors half fare for Medicare card holders. Seniors may
To get a Rapid photo ID, take your determination letter and a valid photo ID to Rapid Central Station on a weekday between 10:30 a.m. and 2:00 p.m. to receive your Rapid reduced fare photo ID.
Reduced fare eligibility is at the discretion of Rapid certifying staff. Exclusions include those whose sole disabilities are a result of drug and/or alcohol impairment, obesity, or pregnancy. If you have questions regarding this policy, please contact Sarah Green by phone at 616-456-7514.
You may receive same day cards if you:
- Prove you are 65 years or older with a valid photo ID.
- Have a Medicare card and a picture ID to verify your identity. Applicants must complete the top portion of an application with
currentaddress in order to authorize the release of information to The Rapid.
- Are currently in our database as permanently eligible and have a current picture ID with you.
Staff will do their best to accommodate same day service, but in all
Replacement fees will be charged on a graduated level ranging from $5.00 up to $20.00. After four replacements The Rapid reserves the right to deny any further replacement cards.
Federal Half-Fare Requirements
"Elderly" by Federal Transit Administration (FTA) regulations is to "at a minimum, include all persons 65 years of age or over." Grantees are permitted to use a definition that extends this
** Use of reduced fare cards requires proof of disability or age 65+. Valid ID for persons with disabilities
Universal Reduced Fare
In partnership with the State of Michigan, The Rapid is participating in the Universal Reduced Fare Program. This pilot program allows individuals who are eligible for a reduced fare in their home communities throughout Michigan to ride The Rapid at our reduced fare rate without having to apply for our reduced fare card.
When presented with a reduced fare card with a Universal Reduced Fare sticker, the bus operator will allow you to board and pay the local reduced fare. No additional application or paperwork is required.
To learn more about this pilot program and participating agencies, please visit www.michigan.gov/universalreducedfare.
Remember, if you plan to visit a participating location and you have a Universal Reduced Fare sticker on your ID card, you will be able to use that agency’s transit system paying their reduced fare amount without needing to complete any paperwork. This sticker is not necessary if you are not going to be visiting and using a transit agency in another city.