Skip to main content.

How to Ride the Rapid

Is fear of the unknown keeping you from riding The Rapid? Here's everything you need to know to ride as if you've been doing it all your life.

Planning icon - 50px

Planning

Check your route schedule online with:

Call 776-1100
Choose Option 1

Plan ahead for weekend and holiday service. Buses do not run on New Year's Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving, and Christmas. Service runs as scheduled on all other holidays.

How to Ride - bus app

At the stop icon - 50px

At the Stop

Arrive at least five minutes early and wait on the sidewalk where the driver can see you.

As the bus arrives, check the sign above the front window to be sure it’s the correct bus route and direction. Signal the driver that you want to board.

Stay back from the curb until the bus comes to a complete stop. If you need a boarding ramp, ask the bus operator.

Boarding icon

Boarding

Board the bus at the front door; the rear door is for exiting passengers.

If you have questions about whether you have the right bus or where your stop is located ask the bus driver.

payment icon - how to ride

Payment & Transfers

Pay for your ride either with cash or a pre-purchased ticket/pass.

If you don’t have exact change, you’ll be receive a change card for future rides valid for one year from the date of issue.

If you need to transfer to a different route, tell your driver as you pay your fare. They will give you a transfer good for a ride on any route within the next two hours.

Student 10-ride farecards have a transfer time of one hour.

More than a Smart Card, Wave E-Fares are coming soon. Learn more. 

Riding icon - how to ride

Riding

If you're standing, move toward the back so others can board.

Listen for announcements on the next major stops and intersections.

When you're a block or two away from your stop, pull the cord above your seat to signal the driver.

Exit through the rear door.

For your safety, never cross in front of the bus after exiting.