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Travel Training on a Rapid Bus

Travel Training

The Rapid offers the following programs at no cost, designed to help those who may require further assistance before riding our buses.

One-On-One Travel Training

If you’re a senior or have a disability, The Rapid offers short-term, individualized instruction on how to travel safely and independently aboard fixed-route buses. A travel trainer will plan your route, ride with you during training, and stay in contact with you to monitor your progress. Interpreters are provided for individuals with hearing impairments who use ASL or speak another language.

Group Travel Training: Bus 101

At the location of your choice, learn the benefits and advantages of The Rapid services via a presentation tailored to your group’s needs. Upon request, training can include a bus ride for groups under 25 to Rapid Central Station.

Volunteer Senior Mentors

Experienced bus riders comprise this volunteer program that allows seniors to learn to ride the bus. New senior passengers will be paired with mentors who will help with trip planning, general bus information, and even travel with the passenger if needed. First-time riders are provided with a free 10-ride pass for future rides.

Vehicle Familiarization

Designed for individuals who use a mobility device, this program will provide practical experience in boarding a fixed-route bus while not in service from the comfort and safety of Central Station; all of our fixed-route service buses are lift equipped and handicap accessible. Compare The Rapid price of 85 cents for seniors and persons with disabilities to door-to-door senior transportation at $7.00 or more each way.

Get More Information

For more information on any of these free services or to set up an appointment, or how to become a Senior Mentor, call the Travel Training office at 616-456-7514 or email or .