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Safety & Security

Daily life and travel can involve certain risks to passengers and transit employees alike, therefore, making your ride as safe and secure as possible is The Rapid’s number one priority. An emergency evacuation is rare. However, under certain circumstances, passengers may need to be evacuated as a safety precaution or to avoid danger.

Police emergencies, natural disasters (e.g., flooding, earthquakes), fires, and collisions comprise situations that may require action in order to avoid potential dangers. In the unlikely event that an evacuation is required, it is crucial you remain calm and listen to announcements or instructions from uniformed officials.

Safe Evacuation Procedure


  • Locate the nearest exit—it may be an emergency door or window.
  • Look around as you prepare to exit in order to avoid hazards such as smoke, debris, or moving vehicles; report anything hazardous or unusual to emergency personnel.
  • Watch for children, the elderly, or individuals with disabilities who may require help during an evacuation.


  • Pay attention to announcements.
  • Listen and remain calm.
  • Follow the instructions from transit employees and emergency personnel.


  • Move quickly toward safety, leaving behind large objects like suitcases, strollers, and heavy items.
  • If evacuation is not possible through normal doors, use emergency doors or windows.
  • Watch for hazards and people to help, and listen to transit employees and emergency personnel while you leave the area.
  • Staying calm and alert while exiting a transit vehicle or transit facility in an emergency can save time and protect you and those around you from potential hazards and misinformation.