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Jobs at The Rapid

We offer competitive pay, great benefits, and the opportunity to work with a group of people who take pleasure and pride in making an important difference in the lives of others.

Employment listings are updated frequently and include a variety of career opportunities within The Rapid. If you have any questions about available positions, contact Human Resources at 616-456-7514 or .

The Rapid is an Equal Employment Opportunity Employer and encourages women and minorities to apply to all available positions. 

Apply for available positions today.

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Customer Experience Specialist (Part-Time)

Provides customer service and support to include giving schedule/system information, and fare sales. This position will also be responsible for documenting and providing information on customer comments to the appropriate Rapid staff and departments.

Customer Experience Specialist (Part-Time) - Job Ad (76 KB, PDF)
Customer Experience Specialist (Part-Time) - Job Description (81 KB, PDF)

Please apply here or submit a resume and cover letter via e-mail to . The deadline to apply for this position is October 1, 2021.

Technician - Facilities, Buildings and Grounds

This position provides support to the Director of Facilities. The Building and Grounds Technician provides inspection, maintenance,
preventive maintenance, and basic construction needs for all ITP buildings and grounds including bus shelter and bus stop sign
construction, assembly, rehabilitation, and installation. Occasional overtime is required for emergency situations, snow plowing, etc.

Facilities Technician - Job Ad (78 KB, PDF)
Facilities Technician - Job Description (84 KB, PDF)

Please apply here or submit a resume and cover letter via e-mail to . The deadline to apply for this position is October 1, 2021. 

Bus Operators (Full & Part-Time Openings)

We are seeking bus operators to join our team. The bus operator position is a safety-sensitive position that requires safe, timely and professional operations of the assigned bus on assigned route(s). Provide an exceptional customer service experience to our passengers. May assist passengers with packages, bicycles, luggage, and collection of fares. Maintaining orderly operations and passenger interactions. 

  • Starting rate: $19.77, after one year: $21.53.
  • Full-time & part-time with excellent benefits.
  • Paid training!

Next class begins on October 11, 2021.

Bus Operators - Job Ad (1 MB, PDF)

Please apply here or submit a resume and cover letter via e-mail to .
This position will remain open until filled.

Transportation Supervisor

The Transportation Supervisor works on a team in conjunction with the Transportation Manager to directly supervise and coordinate the activities of Bus Operators. This includes dispatching, road supervision, and scheduling.

Transportation Supervisor - Job Description (85 KB, PDF)
Transportation Supervisor - Job Ad (73 KB, PDF)

Please apply here or submit a resume and cover letter via e-mail to . This position will remain open until filled.

Fare Enforcement Officer

The Rapid is seeking a Fare Enforcement Officer to join our team! This position conducts ongoing, random passenger fare check procedures of customers on the Bus Rapid Transit Routes. The Fare Enforcement Officer will have to provide high quality customer service to riders while educating them on fare purchases, route operations, and procedures.

Fare Enforcement Officer - Job Description (125 KB, PDF)
Fare Enforcement Officer - Job Ad (74 KB, PDF)

Please apply here or submit a resume and cover letter via e-mail to . This position will remain open until filled.

Transit Vehicle Technician (3rd Shift)

Join The Rapid's Maintenance team as a third-shift Transit Vehicle Technician. We're seeking experienced diesel mechanics with knowledge in bench, shop, garage, and fieldwork in dismantling, assembling, installing, maintaining and repairing all units. The applicant should also have knowledge of electrical, engine, transmission, brakes, steering, suspension and axle, body, drivetrain, automotive equipment, and more. The pay for this position starts at $22.80 per hour with a +.75 shift premium after 90 days.

Transit Vehicle Technician - Job Description (49 KB, DOC)
Transit Vehicle Technician - Job Ad (780 KB, PDF)

Please apply here or submit a resume and cover letter via e-mail to . This position will remain open until filled.

Finance Intern

(Part or full-time availability)

As an intern in The Rapid’s Finance Department, you will gain experience in the transit industry and public accounting. The finance intern will use financial analysis, accounting skills, teamwork, and interpersonal skills to understand how the organization’s expenses and budgeting effects the day-to-day and long-term processes of the organization.

Finance Intern - Job Description (101 KB, PDF)
Finance Intern - Job Ad (76 KB, PDF)

Please apply here or submit a resume and cover letter via e-mail to . This position will remain open until filled.