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Rapid Connect - Rides On-Demand

Haga clic aquí para ver esta información en español.  (5 MB, PDF)

Rapid Connect Vehicle

Do you live, work, or play in Kentwood or Walker? 

Use Rapid Connect to get anywhere within the defined Kentwood and Walker service areas. This service allows you to connect to our transit system to access the:

  • Broadmoor area of Kentwood  (e.g., Kentwood Station Hub)
  • Three Mile area of Walker  (e.g., Alpine Meijer Hub)

Download Rapid Connect App

Download the app, create an account, and start taking rides. Search for app: “Rapid Connect Transit OnDemand”.   

RAPID CONNECT Service Areas  

Look up addresses to see if they are in the zones using the Rapid Connect Google Map.

Walker Service Area: Serves the Three Mile Road and Remembrance Drive areas  

Key Destinations: Alpine Meijer, Meijer Corporate CampusBissellWalker City Hall, Police Station, Ice & Fitness Center 

Hubs/Bus Route Connections: Route 9 (stop at Alpine Meijer - Rapid Connect pick up in Meijer parking lot), Route 7 (stop at Walker Village NW and Remembrance Rd NW)  

Kentwood Service Area: Serves the Broadmoor area 

Key Destinations: Rapid’s Kentwood Station, Gerald R. Ford AirportRoskam Baking Company, Kentwood City Hall, Police Station, and Kent District Library 

Hubs/Bus Route Connections: Route 44 (stop at Kentwood City Hall ), Routes 5, 6, 24, 28, 29, 27, and 44 (stops at Kentwood Station ) 

Hours of Operation 

Monday – Friday 6 AM to 10 PM
* Not available on Saturdays and Sundays 

Payment Options 

You can pay with cash or the Wave card when you enter the vehicle.  

Cash:  
Adult rides are $1.75 per person. 
* No change and no transfer provided 

Wave Card 
Adult rides are $1.75 per person. 
* Includes a transfer to bus routes and other Wave card benefits 

Specialty Wave Cards 
Visit the fare webpages to view specialty rates for qualifying individuals.  

Accessibility 

All vans used for this service are ADA accessible. When you schedule your trip, you have the option of adding a mobility device, such as a wheelchair or walker. 

Bring your Child Seat 

Children under 42 inches tall ride for free but you must bring their child seat. An appropriate car or booster seat is required by Michigan law. As a parent or guardian, you need to provide an appropriate child restraint system at the time of pick-up. If you do not have an appropriate seat, we can’t provide you with a ride. 

Contact  

For questions about Rapid Connect, please email

Help us improve our service:  Complete the survey

How to Ride 

 To learn how to navigate your way to Rapid Connect using our regular bus system, please visit our webpage on how to ride.

RAPID CONNECT HERO WITH ICONS