Service Effectiveness

Passengers Per Mile is calculated by dividing Annual Unlinked Trips (defined in "Rides" section) by Annual Vehicle Revenue Miles (defined in "Service Provided" section). "Trips" and "Miles" are measured separately for each "mode" (Bus or Demand Response).

Passengers Per Hour is calculated by dividing Annual Unlinked Trips (defined in "Rides" section) by Annual Vehicle Revenue Hours (defined in "Service Provided" section). "Trips" and "Miles" are measured separately for each "mode" (Bus or Demand Response).