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The Information Center at Rapid Central Station

Located inside of Rapid Central Station, the Information Center is your one-stop location to buy or reload your Wave card and get help planning your trip. 

Services Rapid Central Station Information Center

  • Buy and reload Wave cards
  • Buy GO!Bus, RideLink, and PASS tickets
  • Get your identification photos taken for ADA, Reduced, or Youth Wave cards
  • Talk to a representative and get help planning your trip 
  • Get bus schedules
  • Claim a lost item
  • Learn about The Rapid's accessible services


250 Cesar E. Chavez Ave SW, Grand Rapids, 49503


Effective October 4, 2021: Our Information Center will operate at a reduced schedule of Monday-Friday, 7:00 a.m. - 5:00 p.m. 

Closed on New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, and Christmas Day.