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Fare Structure Change Public Information Meetings

Our new electronic fare (e-fare) system is coming soon! E-fare, which features smart cards and a mobile ticketing smartphone app, will make riding the bus faster, easier, and more convenient. As we prepare to transition, we are proposing a few changes to our current fare structure to fully utilize the new e-fare technology, expedite the boarding process, and better accommodate passengers. Most importantly, this proposal does not include a fare increase

If approved, changes to the fare structure will be in effect when the e-fare system launches in early 2018. As a note on cost, we will be giving away smart cards initially at no cost and transition to charging a small fee to cover our costs once the introductory period is over. 

Proposed changes:

  • Elimination of 10-Ride Tickets
  • Implementation of a pay-as-you-go way to purchase a pass
  • Implementation of more convenient reloadable account options through e-fare
  • Elimination of the sale of tickets on the bus
  • Implementation of new 90-minute, paper-free transfer time frame with e-fare
  • Elimination of paper transfers with cash fare
  • Discontinuation of change cards

Public Information Meetings

  • Fare Structure Change Meeting #1 at Rapid Central Station
    Tuesday, April 18, 2017
    3:00 p.m. - 4:00 p.m.
    Central Station, Second Floor Community Room
    250 Grandville Ave SW, Grand Rapids, MI 49503

  • Fare Structure Change Meeting #2 at Rapid Central Station
    Wednesday, April 19, 2017
    7:00 a.m. - 8:00 a.m.
    Central Station, Second Floor Community Room
    250 Grandville Ave SW, Grand Rapids, MI 49503

  • Fare Structure Change Meeting at Kentwood City Hall
    Thursday, April 20, 2017
    4:00 p.m. - 5:00 p.m..
    Kentwood City Hall, City Chamber
    4900 Breton Ave SE, Kentwood, MI 49508

  • Fare Structure Change Meeting at Grandville Library
    Monday, April 24, 2017
    7:00 p.m. - 8:00 p.m.
    Kent District Library - Grandville Branch
    4055 Maple St SW, Grandville, MI 49418

  • Fare Structure Change Meeting at Walker City Hall
    Tuesday, April 25, 2017
    10:00 a.m. - 11:00 a.m.
    Walker City Hall, Commission Chambers
    4243 Remembrance Rd NW, Walker, MI 49534

  • Fare Structure Change Meeting at Wyoming Library
    Wednesday, April 26, 2017
    6:30 p.m. - 7:30 p.m.
    Kent District Library - Wyoming Branch, Library Meeting Room B
    3350 Michael Ave SW, Wyoming, MI 49509

  • Fare Structure Change Meeting at East Grand Rapids Community Center
    Thursday, April 27, 2017
    1:00 p.m. - 2:00 p.m.
    East Grand Rapids Community Center
    750 Lakeside Dr. SE, East Grand Rapids, MI 49506

Can’t Make it to a Public Meeting?

We still want to hear from you! Review the presentation and send your comments to  or by mail to The Rapid Planning Department, 300 Ellsworth St. SW, Grand Rapids, MI  49503.

View the Presentation

E-Fare Presentation Powerpoint (416 KB, PPTX)
E-Fare Presentation PDF (520 KB, PDF)