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Mobility For All

You spoke and we listened!

Service changes begin on Monday, August 30, 2021.

Click here to download the Fall 2021 Schedule Book (23 MB, PDF).

Click here to download a guide for the route-by-route changes (6 MB, PDF).

Click here to download the Comprehensive Operational Analysis Final Report (53 MB, PDF).

Frequently Asked Questions:

 

What is happening to Route 3?

Route 3 will be replaced with a combination of Route 1 (along Madison Avenue between Franklin and Burton) and Route 2 (along Jefferson Avenue between Cherry and Franklin). You can plan your new commute using our schedule book at ridetherapid.org/mobility-for-all.

 

I ride Route 7. How will Remembrance be served? 

Route 7 will continue to serve Remembrance and Wilson until on-demand service is available in 2022.

 

Why are you changing Route 15?

The Route 15 alignment will be adjusted to remove the segment on the East Beltline and on Leonard east of Leffingwell. This stretch contributes to on-time performance issues and removing it improves efficiency.

 

Will you continue to serve the Wyoming VA Clinic on Route 16?

Beginning August 30, the Wyoming VA Clinic will be served by Route 1 Division/Madison. Route 1 will serve the Metro Health Village campus in the same manner Route 16 does currently, and the stop in front of the VA Clinic will remain in its current location.

 

When will the bus return to normal hours?

At the start of the pandemic, certain aspects of The Rapid’s service were reduced due to funding decreases, including late evening service. Restoring this service as soon as possible remains a priority for The Rapid, and all available options for funding are being explored. Updates will be provided as they are available.

 

Will 3 Mile Road be served with these changes?

Three Mile Road corridor was identified in Mobility for All as a high-need area for transit, but it is difficult to serve this area with fixed-route service due to lack of sidewalks and destinations that are set back far from the main road. To work around these issues, on-demand service is being planned to provide flexible service that can bring customers directly to these destinations on Three Mile Road and in the surrounding areas. Planning for this service is currently underway and is expected to be launched in early 2022.

 

These changes will make your commute more accessible, efficient, and reliable. 

These service improvements provide:

    • Buses coming more often on our busiest routes
    • Buses arriving on time more often
    • Easier transfers between routes
    • A new type of service for parts of Kentwood and Walker called Mobility-On-Demand Zones (planned for January of 2022

About The Mobility for All Project: 

Over the last two years, the Mobility For All project has examined the entire Rapid fixed-route system with public input, technical analysis, and stakeholder outreach. With formal approval from The Rapid’s Board of Directors, these changes are designed to provide the best service for as many customers as possible.

This is a budget-neutral plan: in order to make improvements on the routes with the highest demand and usage, service on routes with low demand and usage must be decreased or repurposed in other areas.

Our team at The Rapid understands that these changes will cause disruptions for some riders, and we are committed to providing information and assistance to make this transition as smooth as possible.

The following service improvements will be provided:

  • The following high-demand routes will provide 15-minute all-day service on weekdays (approximately 6:00 a.m. to 6:00 p.m.):

    • Route 2 – Kalamazoo

    • Route 9 – Alpine

    • Route 28 – 28th Street (15-minute service starts at 10:00 a.m.)

    • Silver Line

  • Route 4 – Eastern, will provide 15-minute all-day service on weekdays on the entire route

  • Route 11 – Plainfield, will be improved from 30-minute weekday service to 15-minute all-day service on weekdays, and will now serve the Meijer on Plainfield Ave. north of 4 Mile Road

  • Route 44 – 44th Street, will provide Sunday service

Route Renumbering:

Some routes will be renumbered as of Monday, August 30, 2021. The following routes will be changed:

  • Route 16 will be renumbered as Route 3 (Wyoming/Rivertown)
  • Route 17 will be renumbered as Route 27 (Airport/Industrial)

Route 28 east of Woodland Mall will be renumbered as Route 29 (East 28th Street)

Route Consolidations & Eliminations:

The alignment of some routes in the system will be changing. Some stops and portions of routes will be removed in order to allow for other improvements.

Route 3 – Madison

Route 3 will be eliminated. The section of the route that travels from Rapid Central Station to Franklin will be served by a realigned Route 2 (Kalamazoo), and the section of the route that serves Madison from Franklin to Burton will be served by a realigned Route 1 (Division).

The rest of the route south of Burton that travels down Madison to R.B. Chaffee will be eliminated. The closest service to that section of the route will be provided by the Silver Line, Route 1 (Division) and Route 4 (Eastern).

Route 18 – Westside

Route 18 will be eliminated. The section of the route that travels from Rapid Central station to the intersection of Lane and Bridge street will be served by a realigned Route 12 (renamed Westside as of August 30, 2021).

The rest of the route that travels on a portion of Bridge, Stocking, Walker, Valley, Mt. Mercy and Covell will be eliminated. The closest service to those sections of the route will be provided by Route 9 (Alpine), Route 7 (West Leonard) and Route 12.

Route Realignments:

Route 1 – Division/Madison

Route 1 will serve the section of Route 3 on Madison Avenue between Franklin and Burton.

Route 1 will also serve Gezon Parkway to Metro Health Village every 30 minutes. Route 1 will no longer serve Division south of 54th Street, 68th Street, or Clyde Park (this loop serving parts of Byron Township will be served by Route 10 – Clyde Park).

Route 2 – Kalamazoo

Route 2 will no longer serve Kentwood City Hall. The route will continue on Kalamazoo Avenue and terminate at the Gaines Meijer. Route 44 (44th Street) will continue to serve Kentwood City Hall.

Route 2 near downtown will travel on Jefferson instead of Ionia.

Route 4 – Eastern

Route 4 is being streamlined near the southern end of its alignment to travel on Eastern, through Woodfield Apartments, on 60th Street, and finally to Gaines Meijer. Route 4 will no longer serve 52nd Street and Kalamazoo Avenue between 52nd and 60th.

Route 5 - Wealthy

Route 5's alignment between Rapid Central Station and Woodland Mall will not change, however, the Route 5 alignment from Woodland Mall serving East Paris, 36th Street, Kraft and 33rd Street will now be served Route 27 (Airport Industrial).

Route 7 – West Leonard

Route 7 will continue serving Walker City Hall until the new on-demand service is implemented (planned for January 2022.)

Route 8 – Prairie/Rivertown

Route 8 will no longer operate on 44th Street near the southern end of the route. It will stay on Wilson and enter Rivertown Mall via Century Center Street.

Route 9 – Alpine

Route 9 will no longer serve Pearl Street. Route 9 will travel on Monroe to Bridge.

Route 10  - Clyde Park

Route 10 will travel straight on Clyde Park to 54th Street, where it will now serve the 54th Street/Division/68th Street/Clyde Park loop previously served by Route 1 (Division).

Route 11 – Plainfield

Route 11 will now extend to serve the Plainfield Meijer north of 4 Mile Road.

Route 12 – Westside

Route 12 will now serve the section of Route 18 from Rapid Central Station to Bridge street.

Route 15 – East Leonard

Route 15 will no longer serve the East Beltline or Leonard east of Leffingwell.

Route 16 – Wyoming/Metro Health

Route 16 will be renumbered as Route 3 and will no longer travel down Byron Center south of 44th Street to terminate at Metro Health Village (Metro Health will be served by Route 1 – Division). Instead, it will stay on 44th Street and terminate at Rivertown Mall.

Route 17 – Airport/Industrial

Route 17 will be renumbered as Route 27 and will serve 29th Street, East Paris, 36th Street, Kraft, 33rd Street, and Patterson, in addition to the airport.

Route 24 – Burton

Route 24 will no longer serve Fairlanes Avenue, but will travel on Ivanrest and terminate at the Rivertown Mall.

Route 28 – 28th Street West

Route 28 will be extended west to serve Fairlanes Avenue, previously served by Route 24 (Burton).

Service Level Adjustments:


Route 13 – Michigan/Fuller

Route 13 will reduce service from every 30 minutes to every 60 minutes during weekday midday periods (approximately 9:00 a.m. to 3:00 p.m.).

Route 14 - East Fulton 

Route 14 will reduce service from every 30 minutes to every 60 minutes during weekday midday periods (approximately 9:00 a.m. to 3:00 p.m.).