The Rapid offers a variety of digital resources to make riding with us simpler, friendlier, and smarter than ever before. Rapid Connect, The Rapid's GPS-powered rider tools, provide access to real-time information to put you in control of your transit needs.
Rapid Connect Real-Time Passenger Information System Map
The Rapid’s system map just became even smarter thanks to the additional real-time information capabilities. By visiting the system map, you can now view routes and stops, track the location of buses in real time, and see the next three scheduled and estimated departures per stops. The Rapid Connect system map also allows you to plan trips, set route alerts, and view public service messages.
Rapid Connect System Map Guide (738 KB, PDF)
The Rapid Connect Trip Planner shows you step-by-step how to reach your destination within our service area. Just share where you’re starting and where you’re going, and your trip will be planned using the Google Maps interface. You can also customize whether you would like take the quickest trip, walk less, or have fewer transfers.
Download the Rapid Connect System Map Guide (726 KB, PDF) for more details about using the trip planner feature.
We strongly encourage planning your trip in advance as not all routes run on all days and times. If you have additional questions or need more information, please call our Information Line at 776-1100. Actual times can vary due to weather, traffic conditions, or other circumstances. Please allow extra time.
myStop iOS App
myStop is currently not available as an Android application.
myStop iOS App Guide (508 KB, PDF)
Accessing all that our website has to offer is easy on your mobile device thanks to our mobile site: m.ridetherapid.org. Bookmark this site on your mobile browser to find out Next Bus real-time information, search for the nearest stop, or view other important Rapid information.
Route & Stop Finder
Finding your route and according stops is easier than ever before thanks to the new Rapid Connect passenger information system map. Once you choose a route or routes from the route list, you’ll be able to view the stops and real-time bus information.
Download the guide for finding stops using Rapid Connect (641 KB, PDF)
Alerts & Public Service Messages
Signing up to receive alerts via email and/or text message (SMS) is an easy way to have your route information and our public service messages delivered directly to the place you prefer. Sign up for Rapid Connect alerts by visiting the Rapid Connect System Map and signing up or logging in. There’s a variety of alert options to please every Rapid rider.
Rapid Connect Alert Guide (168 KB, PDF)
Interactive Voice Response (IVR)
Next bus departure times and stop information is now just a phone call away. IVR is an automated passenger information system accessed by calling 616-776-1100. Choose automated real-time information to receive bus departure information for a stop and/or departures in the future, as well as Rapid public service messages. If you’re unsure of your stop identification number, you can also search time points by route.
Rapid Connect IVR Guide (139 KB, PDF)
Want to know if riding The Rapid saves money compared to driving your car? Use the handy calculator and find out how little it really costs—or how much it actually saves—to ride.