Skip to navigation
The Rapid

Purchase Fares

The Rapid offers a number of different fare types and purchase options to best meet your needs when using the fixed-route system. 

We've made purchasing your fare even easier with the addition of our new ticket vending machines (TVMs). Now you can purchase 1-ride, 1-day, 7-day, and 31-day passes with cash, debit, or credit at TVMs located at all Silver Line Stations and Rapid Central Station. Watch the following video for purchasing instructions: 

*Please note, when purchasing a fare with a credit or debit card, the card must bear the cardholder's name. For example, The Rapid cannot accept "gift cards" in the form of a credit or debit card that does not have the purchaser's name on the card. We apologize for any inconvenience this might cause.

Silver Line Fare Frequently Asked Questions

1.How is the fare structure changing on August 25?

Four-Day Passes are being replaced with 7-Day Passes, which will cost $14. The cost for 1-Day Passes will be reduced from $4.60 to $3.00. We are also transitioning our passes to a new, sturdier ticket stock to ensure compatibility with ticket vending machines. There are no other fare changes taking place.

2. Where can I buy tickets?

All current ways to purchase tickets will still be available. While all ticket types except for 4-Day Passes will also be available for purchase. Ticket vending machines (TVMs) will have 1-Trip, 1-Day, 7-Day, and 31-Day Passes available for purchase.

3. Will old passes, those featuring the new design and sturdier ticket stock, still be valid?

All old ticket stock, even those no longer sold, will still be usable on the buses and at the ticket vending machines. However, TVMs are unable to print on old ticket stock showing how many rides/how much time is remaining. The tickets can be inserted in the TVMs or validators to determine this information. All new tickets will be printed on by the fareboxes and TVMs, but the printing will be on opposite sides of the ticket: TVMs will print on the front of the ticket, while bus fareboxes will print on the magnetic stripe side of the ticket.

4. How do I use a 1-ride, 2-ride or 10-ride tickets on the Silver Line?

Simply validate the ticket before boarding. This can be done by using the ticket vending machine (TVM) or validator, but preferably the validator as this takes less time and does not tie up the TVM for those interested in making purchases.

5. How do I use a 1-Day, 7-Day or 31-Day period pass on the Silver Line?

When riding the Silver Line, you must have a valid period pass. If it’s a new pass, it must be validated before boarding. If the pass has already been validated, simply board. You can use the TVM or validator to validate the period pass or check it’s status. You only need to validate a period pass once, as it will be considered valid until expiration. Be sure to always carry your period pass with you while riding the Silver Line.

6. How do I transfer from another bus to the Silver Line?

Have your valid transfer on hand when boarding the Silver Line. You can insert the transfer into the validator to see if it is still valid. When asked to provide proof of fare payment on the Silver Line, show your valid transfer ticket. Transfers must be valid at the time you board the Silver Line. 

7.How do I transfer from the Silver Line to another route using a cash fare?

The one-ride ticket you purchased at the TVM acts as a regular transfer – use the ticket to make up to two transfers in the next 2 hours.

8. How do I transfer from the Silver Line to another route using 1-ride, 2-ride or 10-ride pass?

Validate your ride card fare prior to boarding the Silver Line. When you transfer to the next route, present your ride card showing the Silver Line validation within the past two hours to the driver and they will permit you to board.

9. What if I am boarding the Silver Line with an old ticket stock 1-Ride, 2-Ride or 10-Ride pass?

The TVMs and validators will not print onto old ticket stock. Therefore, someone possessing an old pass with valid trips available will be allowed to travel on the Silver Line. While fare enforcement officers will have no way to confirm whether a ride was deducted, the pass will still be honored. We will be moving to new card stock as rapidly as possible.

10. What if I want to transfer from the Silver Line to another route using an old ticket stock 1-ride, 2-ride or 10-ride pass?

The only way for our drivers to know there is a valid fare on a ride ticket when transferring from the Silver Line to a regular fixed-route bus is the printing on the ticket showing a ride was taken on the Silver Line. However, the TVMs and validators will not print on the old tickets so there will be no way to show there was a valid fare taken off on the Silver Line allowing for a free transfer. Therefore, someone using an old pass and transferring from the Silver Line to another fixed route bus will have to purchase a new ride (ex. have one more ride deducted from their 10-ride ticket). This will not be an issue for new tickets where the ride on Silver Line will be printed using the TVMs or validators.

11. How do riders from Kendall, Spectrum and GVSU access the Silver Line?

Kendall and Spectrum employees must carry a valid Kendall or Spectrum ticket while riding the Silver Line. GVSU students must carry a valid GVSU student ID while aboard the Silver Line.

12. How do Calvin and Aquinas students access the Silver Line?

Calvin and Aquinas students can purchase tickets for full price at the Silver Line TVMs or purchase a book of 10-student tickets for $9.00 as other students can.

13. Can I park in the 60th Street Park 'n' Ride lot overnight?

This lot shares the same designation as a typical MDOT park ‘n’ ride lot. Overnight parking will be allowed. However, abandoned vehicles will be towed and vehicles with For Sale signs will not be allowed.



Fares 

Single Ride Fares
Adult cash fare — $1.50
Children under 42 inches — free, with fare-paying adult
Senior/disabled cash fare — $0.75*

10-ride Farecards
Adult 10-ride card — $11.50
Student (K-College) 10-ride card — $9.00**
Reduced Fare 10-ride card — $7.50*

Unlimited Ride Passes
31-day pass — $40.00
31-day pass (senior/disabled) — $26.00*
7-day pass — $14.00
1-day pass — $3.00

If you do not have exact change, you will be issued a change card that is good toward future rides. Change cards will not be exchanged for cash and are valid one year from date of issue.

* Requires proof of disability or age 65+. Valid ID for persons with disabilities include a Rapid-issued photo ID card or Medicare card. The Rapid honors half fare for Medicare card holders. Seniors may use: Medicare card, driver's license, or other proof of age 65+. The half fare applies to single ride cash fares only.
**Students must present a valid school ID.

Purchase Options

Online
All fare and ticket types are available. Credit cards only.

On Board
All 10-ride cards, as well as the 1-day and 7-day passes, can be bought at the farebox. Cash only.

At The Rapid Central Station Information Center
All fare and ticket types are available. Cash, check, or money order only.

At Ticket Vending Machines (TVMs)
TVMs are located at all Silver Line stations, as well as Rapid Central Station. Single fares, 1-day, 7-day, and 31-day passes are available. Cash, credit, and debit only. 

View an instructionial video about purchasing fares at Rapid Ticket Vending Machines. 

At Outlets
Farecards and tickets are available at the following locations. Payment options may vary by outlet.

  • All area D&W Food Centers, Family Fare, and Meijer stores
  • Grand Rapids City Hall Cashier's Office, 300 Monroe, NW
  • Grand Rapids Community College, Student Activity Center (31-day passes and 10-ride student farecards only)

Transfer Policy

Transfers are free. Passengers must request a transfer upon boarding a regular fixed-route bus. Transfers are good on any route, except the route on which the transfer was issued. They are valid for up to two hours (one hour for student 10-ride cards) from the time they are issued or a maximum of three transfers (one for student 10-ride cards), whichever comes first. Transfers are only issued to fare-paying passengers.

Transfers & The Silver Line

All transfers must be valid -- within the two hour transfer timeframe -- at the time passengers board the Silver Line after transferring from another bus. To check for a valid transfer, insert the transfer into the validators located at all Silver Line Stations. Passengers must have a valid transfer on hand when boarding to provide proof of fare upon request of Rapid Fare Enforcement Officers. 

When transferring from the Silver Line to a regular fixed-route bus while using a 1-ride, 2-ride, or 10-ride pass, passengers must prevent a ride card showing the Silver Line validation within the past two hours to the driver to board.

NOTE: A one-ride ticket purchased at the TVM acts as a regular transfer – passengers can use the ticket to make up to two transfers in the next two hours.

Replacement Policy

The Rapid will not replace farecards, transfer cards, or change cards that have been damaged due to misuse or altered in any way. Farecards are non-refundable and will not be replaced if lost, damaged or stolen.

Designed and created by DDM Marketing & Communications.