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The Rapid

Contact Us

Please use this form to ask a question or submit a comment, complaint, suggestion or commendation.

Please provide as much detail as possible so we can properly address your concern. Your request will be routed to the appropriate recipient.

Departments and Additional Numbers

The Information Center, Rapid Central Station...
Monday-Friday 6:30 a.m. to 6:30 p.m.

Route and Schedule Information
Phone: 776-1100
TDD: 774-1186

Lost and Found
Monday-Friday 6:30 am to 6:30 pm
Phone: 776-1100

PASS Reservations and Information
Monday-Saturday 8:30 am to 4:30 pm
Sunday 9:00 am to 1:00 pm

Phone: 459-7701
TDD: 774-1196

Monday-Friday 6:30 am to 4:30 pm
Saturday 8:30 am to 4:30 pm
Sunday 9:00 am to 1:00 pm

Phone: 456-6141
TDD: 774-1196

Carpooling Assistance
Phone: 458-7283 or (877) 966-POOL

Phone: 774-1188

Travel Training
Phone: 456-7514

  1. Lost & Found

    Please complete the form below to report a lost item.

    • Be sure to provide a thorough description of the item as well as any identification that might be on or with it.
    • Make sure you include a way for us to reach you (phone number and/or email address) if we locate your item.
    • After 14 days, unclaimed items are donated to charity or destroyed. (All perishable items are disposed of immediately.) If you have any questions, please call The Rapid Lost & Found at 616.776.1100, Monday - Friday from 6:30 a.m. - 6:30 p.m.

Personal Information

Route & Schedule Information

Details for Lost & Found items.

Location of Service Request

Service Incident Details

Location of Facility/Shelter

Trip details

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