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The Information Center at Rapid Central Station

Located inside of Rapid Central Station, the Information Center is your one-stop location to buy or reload your Wave card and get help planning your trip. 

Services Rapid Central Station Information Center

  • Buy and reload Wave cards
  • Buy GO!Bus, RideLink, and PASS tickets
  • Get your identification photos taken for ADA, Reduced, or Youth Wave cards
  • Talk to a representative and get help planning your trip 
  • Get bus schedules
  • Claim a lost item
  • Learn about The Rapid's accessible services


250 Grandville Ave. SW, Grand Rapids, 49503

Due to COVID-19, the front entrance to Rapid Central Station is currently closed. To visit the Information Center, enter through the doors closest to the Rapid Central Station platform. 


Monday through Friday, 6:30 a.m. - 6:30 p.m.

Closed on New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, and Christmas Day.