Contact Us

Please use this form to ask a question or submit a comment, complaint, suggestion or commendation.

Please provide as much detail as possible so we can properly address your concern. Your request will be routed to the appropriate recipient.

Topic:
Lost & Found

Please complete the form below to report a lost item.
- Be sure to provide a thorough description of the item as well as any identification that might be on or with it.
- Make sure you include a way for us to reach you (phone number and/or email address) if we locate your item.
- After 14 days, unclaimed items are donated to charity or destroyed. (All perishable items are disposed of immediately.) If you have any questions, please call The Rapid Lost & Found at 616.776.1100, Monday - Friday from 6:30 a.m. - 6:30 p.m.

Personal Information

Name
Email
Day Phone
Evening Phone

Route & Schedule Information

Origin (nearest intersection or address)
Approximate time
Destination (nearest intersection or address)
Approximate time
Day of the week

Details for Lost & Found items.

Route number
Route direction
Date item was lost
Description of item

Location of Service Request

Address or Intersection

Service Incident Details

Date of incident
Route
Direction
Driver's name or brief description

Location of Facility/Shelter

Location of stop/shelter
Route
Direction

Organization
Day time phone number

Trip details

Name of school/center
Address
Fax numer
Destination
Date of trip
# of adults
# of students
Approximate arrival time
Approximate departure time

Comments

Form Actions

Submit Request

Address and Phone Numbers

Administrative Headquarters

300 Ellsworth SW
Grand Rapids, MI 49503-4005
Phone: (616) 456-7514
Office Hours: Monday - Friday 8:00 a.m. to 4:30 p.m.
info@ridetherapid.org
Google Map

Rapid Central Station

250 Grandville Ave SW
Grand Rapids, MI 49503
Google Map

The Operations and Maintenance Center

333 Wealthy Street SW
Grand Rapids, MI 49503-4018
Google Map

Departments and Additional Numbers

The Information Center, Rapid Central Station...
Monday-Friday 6:30 a.m. to 6:30 p.m.

Route and Schedule Information
Phone: 776-1100
TDD: 774-1186

Lost and Found
Monday-Friday 6:30 a.m. to 6:30 p.m.
Phone: 776-1100

PASS Reservations and Information
Monday-Saturday 8:30 a.m. to 4:30 p.m.
Sunday 9:00 a.m. to 1:00 p.m.
Phone: 459-7701
TDD: 774-1196

GO!Bus
Monday-Friday 6:30 a.m. to 4:30 p.m.
Saturday 8:30 a.m. to 4:30 p.m.
Sunday 9:00 a.m. to 1:00 p.m.
Phone: 456-6141
TDD: 774-1196

Carpooling Assistance
Phone: 458-7283 or (877) 966-POOL

Vanpooling
Phone: 774-1188

Travel Training
Phone: 456-7514

Lost & Found