Mission
To create, offer and continuously improve a flexible network of public transportation options and mobility solutions.
Vision
We envision a future in our growing community in which:
Citizens can live conveniently without owning a car.
More citizens choose public transportation because it is an easy, economical, and efficient way of getting where they want to go.
Employers choose our community because it provides multiple solutions for getting employees to work. Public transit serves as an economic engine.
Public transportation is an integral part of the life of every citizen in the region and creates opportunities.
Beliefs
We carry out our mission based on the following beliefs:
Responsibility to all citizens. We believe that communities have a moral and economic obligation to provide transportation alternatives to all citizens.
Role in regional development. We believe that the public transportation system plays an important role in shaping regional development patterns and improving the quality of life in our community. A well-designed public transportation system can support an environmentally sustainable future, control urban sprawl by promoting responsible development, increase energy conservation, and reduce traffic congestion.
Collaboration. We believe that no single organization can provide all the transportation solutions needed by our citizens. We must build broad-based collaborations to blend a wide variety of transportation options into a flexible and responsive network focused on the needs of every citizen.
Responsibility to our customers. We believe that our transportation system should be a customer-oriented enterprise.
Values
We are committed to embodying the following values in how we carry out our mission:
Customer service orientation. We will provide service that is convenient, affordable, accessible, timely, and responsive to customer needs.
Customer loyalty. We will earn our customers trust by providing service that is friendly, respectful, safe, and dependable.
Employees. We see our employees as the first line of contact with our customers and, therefore, we value our employees as integral to the success of our organization.
